Frequently Asked Questions (FAQ)
LUXX Car Care
Answers to questions about products, usage, shipping, and warranty. Quickly find what you're looking for using the overview below.
Products & usage
Is LUXX Upholstery & Fabric Cleaner safe for Alcantara and delicate fabrics?
Yes, as long as you spray sparingly and use a soft brush or microfiber cloth. If in doubt, test on an inconspicuous area and wipe up any dirt dry to prevent staining.
See also: LUXX Upholstery & Fabric Cleaner
Does LUXX Upholstery & Fabric Cleaner leave streaks or a sticky residue?
No. The formula is residue-free and dries clean. Thoroughly wiping it dry after brushing prevents re-contamination.
Does LUXX Interior Fragrance – New Car Scent work against unpleasant odors (smoke/pets)?
Yes, it neutralizes odors and leaves a long-lasting "new car" scent. For best results, first clean with Upholstery & Fabric Cleaner , then lightly mist it onto fabric.
Does LUXX Cockpit Cleaner Matt leave a gloss finish?
No. The product dries streak-free , matte, and non-greasy. Ideal for an OEM look on plastic and vinyl.
View: Cockpit Cleaner Matt
Is LUXX Window Cleaner safe for tinted windows and mirrors?
Yes. Use a clean, lint-free cloth on edges and coatings. The alcohol-based cloth ensures quick, streak-free drying.
View: Window Cleaner
Can LUXX Tire & Rim Cleaner be used weekly?
Yes, the formula is acid-free and suitable for frequent use. Leave it on briefly, brush off any dirt, and rinse thoroughly.
View: Tire & Rim Cleaner
Does LUXX Tire & Bumper Shine leave a greasy shine?
It provides a deep, nourishing shine without a sticky feeling. Apply thinly with an applicator and wipe away any excess for an even finish.
Watch: Tire & Bumper Shine
What is the difference between LUXX Exterior Shampoo and LUXX Exterior Foam ?
Exterior Shampoo is ideal for hand washing in a bucket. Exterior Foam is highly foaming and designed for (pre)cleaning with a foam lance; it safely loosens dirt for hand washing.
View: Exterior Shampoo • Exterior Foam
How do I use System X Renew™ spray ceramic coating?
Wash and dry the vehicle, degrease the paint if necessary. Spray sparingly on the panel or cloth, spread evenly, and rub lightly with a clean microfiber. Avoid water for 4 hours; full cure after 24 hours.
Order & delivery
What is the delivery time?
Orders placed on weekdays before 4:00 PM are usually shipped the same day. Delivery in the Netherlands and Belgium is usually within 1–2 business days. This may vary during peak periods.
What are the shipping costs?
Orders within the Netherlands are free for orders over €50.00 . Below this amount, shipping costs will be charged. You can see the current rates during checkout.
Will I get a track & trace?
Yes, as soon as your package has been handed over to the carrier, you will automatically receive a track & trace link by email.
Returns & Warranty
Can I return something?
You can return unopened items within 14 days according to our returns policy. Please register your return in advance via our contact form or email.
What if my product arrives damaged?
Take photos of the product and box and contact us within 48 hours. We'll help you find a suitable solution (replacement or refund) right away.
Maintenance & tips
Which cloths/brushes do you recommend?
Use soft microfiber cloths for glass and interior parts and a soft detail brush for grilles and knobs. For tires and plastics, an applicator pad is ideal for a smooth finish.
View accessories: Accessories collection
How do I prevent streaks on glass?
Work out of the sun on a cool surface, use two cloths (one for rubbing, one for dry polishing) and change cloths regularly.
View all
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Regular price €19,99 EURRegular priceSale price €19,99 EUR -
Example product title
Regular price €19,99 EURRegular priceSale price €19,99 EUR